Inbound Package Stuck in US Customs?

Will M · 11th February 2019, 09:26 PM

Held up at customs is at least a plausible answer. The govt. shutdown may be the cause. That they acknowledge your package is positive.
Since the beginning of Nov is a problem, I agree that you should go to the post office, ask to make a claim against it which may get them moving.
Hopefully it's insured.

kai · 11th February 2019, 10:08 PM

Hello Dave,

Sorry to hear that - it really sucks when tracking does not work!

How securely were the labels/addresses attached? You may want to also contact the central USPS facility for "undeliverable" parcels just in case.

IIRC, you have to meet a deadline or the parcel will be forfeited...

Regards,
Kai

kai · 11th February 2019, 10:18 PM

Hello Dave,

Have a look here:
http://www.vikingsword.com/vb/showthread.php?t=23525

(From the tracking info, this does not seem to be your problem. However, I'd also consider this possibility and file another claim here just to be on the safe side of things...)

Regards,
Kai

DaveA · 19th February 2019, 09:27 AM

Thank you everyone for your advice and commiseration. I have a few useful tips now on how to proceed. As far as I know, there are no materials in the items that might be restricted. Old hardwood from S.E. Asia is possible concern. The types are hard to identify especially when significantly aged. I’ve never had a problem before of this kind. With some luck, I will post a happy ending story.

Dave A.

Sajen · 19th February 2019, 05:00 PM

Hope you will receive your items!

vilhelmsson · 22nd February 2019, 11:58 PM

My apologies if I'm being pedantic. But I ordered several antiques from England and they were shipped FedEx. FedEx never notified me, but the objects were just stuck in customs. I called FedEx after a few days, and they said that the items couldn't be released because there wasn't a CF5106 on file for me with DHS. I filled out a CF5106, sent it to FedEx's international shipping department, and my package was released the next day (along with tariff charges b/c the shipper included FMV of contents, but didn't include a statement that the contents were over 100 years old). Maybe you need a CF5106 on file?

19th February 2019, 09:27 AM	#4
DaveA Member Join Date: Apr 2007 Location: Wisconsin, USA Posts: 415	Thank you Thank you everyone for your advice and commiseration. I have a few useful tips now on how to proceed. As far as I know, there are no materials in the items that might be restricted. Old hardwood from S.E. Asia is possible concern. The types are hard to identify especially when significantly aged. I’ve never had a problem before of this kind. With some luck, I will post a happy ending story. Dave A.

11th February 2019, 09:26 PM	#1
Will M Member Join Date: Mar 2012 Location: In the wee woods north of Napanee Ontario Posts: 394	Held up at customs is at least a plausible answer. The govt. shutdown may be the cause. That they acknowledge your package is positive. Since the beginning of Nov is a problem, I agree that you should go to the post office, ask to make a claim against it which may get them moving. Hopefully it's insured.

11th February 2019, 10:08 PM	#2
kai Member Join Date: Apr 2005 Posts: 3,255	Hello Dave, Sorry to hear that - it really sucks when tracking does not work! How securely were the labels/addresses attached? You may want to also contact the central USPS facility for "undeliverable" parcels just in case. IIRC, you have to meet a deadline or the parcel will be forfeited... Regards, Kai

11th February 2019, 10:18 PM	#3
kai Member Join Date: Apr 2005 Posts: 3,255	Hello Dave, Have a look here: http://www.vikingsword.com/vb/showthread.php?t=23525 (From the tracking info, this does not seem to be your problem. However, I'd also consider this possibility and file another claim here just to be on the safe side of things...) Regards, Kai

19th February 2019, 05:00 PM	#5
Sajen Member Join Date: Aug 2007 Location: Germany, Dortmund Posts: 9,164	Hope you will receive your items!

22nd February 2019, 11:58 PM	#6
vilhelmsson Member Join Date: Feb 2019 Location: Bay Area Posts: 57	My apologies if I'm being pedantic. But I ordered several antiques from England and they were shipped FedEx. FedEx never notified me, but the objects were just stuck in customs. I called FedEx after a few days, and they said that the items couldn't be released because there wasn't a CF5106 on file for me with DHS. I filled out a CF5106, sent it to FedEx's international shipping department, and my package was released the next day (along with tariff charges b/c the shipper included FMV of contents, but didn't include a statement that the contents were over 100 years old). Maybe you need a CF5106 on file?