Problems with email notification on subscribed threads

Maurice · 18th April 2009, 04:21 PM

Quote:

Originally Posted by Rick

Suggest you bring this to Lee's attention ..

I got this emailnotification, so probably it has been solved.

Rick · 18th April 2009, 06:54 PM

Thanks Maurice .
Fernando ?

fernando · 18th April 2009, 07:29 PM

No, not yet Rick

.

Rick · 18th April 2009, 11:58 PM

Hi Fernando,
You've checked your settings ......
If all is in order and still not working; contact Lee .

This happens to me too now and then; I think my ISP sometimes sees it as spam ...

fernando · 19th April 2009, 03:13 PM

Thank you Rick. I will PM Lee.
Feenando

Lee · 19th April 2009, 04:11 PM

If you do not receive an expected email from the forums software, chances are that your e-mail system has misidentified it as spam and intercepted it or put it directly in the junk folder. If you have access to settings to allow mail from specified domains (in this case vikingsword.com) to pass, you may be able to fix the problem yourself.

As an economic reality, this website is on shared, rented servers and not all of any hosting company's customers are well behaved. Some ISPs and mail service providers will lazily and arbitrarily block all mail originating from particular servers, regardless of content. If this is the case you will need to contact your mail service provider concerning their e-mail filtering functions. Good luck! Another option is to open a account on a free e-mail service that is more sophisticated in their spam management functions.

fernando · 19th April 2009, 05:36 PM

Thank you so much for the explanation and for the sugestions.
Come to think of it, the other day i have changed my e-mail service, although i am not sure this is when the problem started.
I will start by editing in my current mail spam settings the remitter @vickingsword.com as a safe domain, to see if it works.
Thanks again.
Fernando

19th April 2009, 04:11 PM	#6
Lee EAAF Staff Join Date: Nov 2004 Location: Upstate New York, USA Posts: 970	Not much I can do to help from this end... If you do not receive an expected email from the forums software, chances are that your e-mail system has misidentified it as spam and intercepted it or put it directly in the junk folder. If you have access to settings to allow mail from specified domains (in this case vikingsword.com) to pass, you may be able to fix the problem yourself. As an economic reality, this website is on shared, rented servers and not all of any hosting company's customers are well behaved. Some ISPs and mail service providers will lazily and arbitrarily block all mail originating from particular servers, regardless of content. If this is the case you will need to contact your mail service provider concerning their e-mail filtering functions. Good luck! Another option is to open a account on a free e-mail service that is more sophisticated in their spam management functions.

18th April 2009, 06:54 PM	#2
Rick Vikingsword Staff Join Date: Nov 2004 Posts: 6,376	Thanks Maurice . Fernando ?

18th April 2009, 07:29 PM	#3
fernando (deceased) Join Date: Dec 2004 Location: Portugal Posts: 9,694	No, not yet Rick .

18th April 2009, 11:58 PM	#4
Rick Vikingsword Staff Join Date: Nov 2004 Posts: 6,376	Hi Fernando, You've checked your settings ...... If all is in order and still not working; contact Lee . This happens to me too now and then; I think my ISP sometimes sees it as spam ...

19th April 2009, 03:13 PM	#5
fernando (deceased) Join Date: Dec 2004 Location: Portugal Posts: 9,694	Thank you Rick. I will PM Lee. Feenando

19th April 2009, 05:36 PM	#7
fernando (deceased) Join Date: Dec 2004 Location: Portugal Posts: 9,694	Thank you so much for the explanation and for the sugestions. Come to think of it, the other day i have changed my e-mail service, although i am not sure this is when the problem started. I will start by editing in my current mail spam settings the remitter @vickingsword.com as a safe domain, to see if it works. Thanks again. Fernando