Shipment trouble from Czerny's (Auction #108 Dec 20)

[Anthony G.]

Originally Posted by Will M

I've previously had the same issue with a sword coming from the UK to Canada. I waited a month while tracking the package. Apparently tracking shows movement to Canada but I have learned it is only the electronic paperwork!!
I had to call them to get them to return to sender as it sat in limbo! It was still in a UK warehouse!
The company had their own weapons policy, not law and refused to ship and failed to contact the sender..
The sword finally arrived after 3 months! A little nerve wracking when it's a very special item.
Most items I have received of late are sent DHL.
I find many packers just pick a shipper without knowledge of their restrictions.
I believe the Fedex restriction is not new.
It's best to ask the packers to ship using the shipper you request.
The real problem is we are not dealing with intelligent people.

//quote//
The real problem is we are not dealing with intelligent people.


I second to that statement as per above quote. Sometimes I got so fed-up that almost called them aka the logistic company stupid over the phone and email. I have to teach UPS how to apply the permit. faint.........