Breakage during shipment

Green · 5th March 2020, 02:07 PM

David;

it was not insured by the seller/sender. But I always assume that the courier service will reimburse for any damage caused by their staff. I'm dissapointed that fedex turns out to be a cheapskate big company. They did not even try to investigate the cause!

Will M · 6th March 2020, 10:32 AM

Something like that is best strapped to a piece of 2x4. Newspaper doesn't work as well as bubble wrap but should have been sufficient. Of course size of box increases price of shipping but more protective packaging can be used.
It really makes one believe that when they see "fragile" tape they respond by using the package as a football. I can't recall the exact height a package is supposed to withstand without damaging contents, USPS I recall is a 10 foot height. I remember it was impossible to find Canada Post criteria. All carriers insurance is useless except when a package is lost and even then.

5th March 2020, 02:07 PM	#1
Green Member Join Date: Apr 2015 Location: Malaysia Posts: 323	David; it was not insured by the seller/sender. But I always assume that the courier service will reimburse for any damage caused by their staff. I'm dissapointed that fedex turns out to be a cheapskate big company. They did not even try to investigate the cause!

6th March 2020, 10:32 AM	#2
Will M Member Join Date: Mar 2012 Location: In the wee woods north of Napanee Ontario Posts: 395	Something like that is best strapped to a piece of 2x4. Newspaper doesn't work as well as bubble wrap but should have been sufficient. Of course size of box increases price of shipping but more protective packaging can be used. It really makes one believe that when they see "fragile" tape they respond by using the package as a football. I can't recall the exact height a package is supposed to withstand without damaging contents, USPS I recall is a 10 foot height. I remember it was impossible to find Canada Post criteria. All carriers insurance is useless except when a package is lost and even then.