Buying at arm's length

mariusgmioc · 4th August 2019, 10:13 AM

Yes, most of us encountered at least some, if not all of the problems mentioned above.

To my utter dissapointment not once, but many times I have encountered wrongly described items even with very prestigeous and reputable auction houses.

Not long ago, I purchased a sword from a reputable auction house. All the photos showed the sword and scabbard in good detail and everything seemed to be in good order. The sword was also described to be in good condition but...

... When I received the sword, I noticed the chappe of the scabbard was wrapped in tape. I thought it was for additional protection, but when I removed the tape the chape literally burst open into 3 parts.

I contacted the auction house and they asked me if I know a restorer, have it restored and send them the bill... So a lot of hassle and problems on my side. Now I will try to make them take the sword back for a full refund...

4th August 2019, 10:13 AM	#5
mariusgmioc Member Join Date: Sep 2014 Location: Austria Posts: 1,906	Yes, most of us encountered at least some, if not all of the problems mentioned above. To my utter dissapointment not once, but many times I have encountered wrongly described items even with very prestigeous and reputable auction houses. Not long ago, I purchased a sword from a reputable auction house. All the photos showed the sword and scabbard in good detail and everything seemed to be in good order. The sword was also described to be in good condition but... ... When I received the sword, I noticed the chappe of the scabbard was wrapped in tape. I thought it was for additional protection, but when I removed the tape the chape literally burst open into 3 parts. I contacted the auction house and they asked me if I know a restorer, have it restored and send them the bill... So a lot of hassle and problems on my side. Now I will try to make them take the sword back for a full refund...