Warning to bid by Schuler auctions Zürich

Mel H · 27th March 2019, 09:52 PM

I've bought many items from auction here in the UK over a long period of time, I do think that the buyers commission at anything up to 27% is too high but the only answer is to accept it, then calculate it into your final price and try not to exceed it. The problem that I'm finding in recent times is that many of the courier companies now have in their terms a standard prohibition on carrying 'dangerous weapons' and refuse outright to carry swords of any type.

Rick · 28th March 2019, 07:57 AM

It's a thin line that separates simply bitching and actionable libel/slander/defamation of character suits these days; especially when specific venues or Sellers are mentioned and criticised .

That's not what we are here for.

Kubur · 28th March 2019, 05:40 PM

Like our Irish friend I noticed that the small auctioneers are very fine.
Sometimes cheaper than shipping companies.
The big ones are the bad ones.

vilhelmsson · 28th March 2019, 07:09 PM

Not to be unsympathetic, but I'd recommend checking in with the auction house before you bid for a shipping estimate in writing. Then you can, in good conscience, hold them to it or walk.

I think you'll notice that it is quite difficult to find disparaging information about even the marginal auction houses online because they go to great effort to satisfy customers who can document that they were wronged.

Sajen · 29th March 2019, 06:59 PM

Rick, I know that it's a narrow path and I am far away from want to offend Schuler, the won item is very nice and was won rather cheap. But when packing and shipping are more expensive as a personal pick up by a distance over 600 km to an other country there is something wrong for sure IMVHO.

And I only want to inform other members that they have to expect very high shipping cost for won items you don't expect, I've paid a third from the asked price by an US auction house for a much bigger item. An "in advance" query about shipping costs for a rather small item would have been maybe possible but circuitous and was never before required. But I've learned, I will do it next time by not before "used" auction houses.

Regards,
Detlef

Mel H · 3rd April 2019, 07:26 PM

I would say that it's always a wise move to make a query regarding prospective shipping charges before bidding. I spoke to an auctioneer friend this week and he told me that he's surprised at the amount of people who ask for a condition report, then do buy online without any idea of what the shipping cost will be.

Green · 4th April 2019, 03:21 PM

i wish auction houses make it as easy as ebay

27th March 2019, 09:52 PM	#1
Mel H Member Join Date: Oct 2017 Location: North East England. Posts: 107	I've bought many items from auction here in the UK over a long period of time, I do think that the buyers commission at anything up to 27% is too high but the only answer is to accept it, then calculate it into your final price and try not to exceed it. The problem that I'm finding in recent times is that many of the courier companies now have in their terms a standard prohibition on carrying 'dangerous weapons' and refuse outright to carry swords of any type. Last edited by Mel H; 28th March 2019 at 02:58 PM.

29th March 2019, 06:59 PM	#5
Sajen Member Join Date: Aug 2007 Location: Germany, Dortmund Posts: 9,270	Rick, I know that it's a narrow path and I am far away from want to offend Schuler, the won item is very nice and was won rather cheap. But when packing and shipping are more expensive as a personal pick up by a distance over 600 km to an other country there is something wrong for sure IMVHO. And I only want to inform other members that they have to expect very high shipping cost for won items you don't expect, I've paid a third from the asked price by an US auction house for a much bigger item. An "in advance" query about shipping costs for a rather small item would have been maybe possible but circuitous and was never before required. But I've learned, I will do it next time by not before "used" auction houses. Regards, Detlef Last edited by Sajen; 29th March 2019 at 07:10 PM.

28th March 2019, 07:57 AM	#2
Rick Vikingsword Staff Join Date: Nov 2004 Posts: 6,347	It's a thin line that separates simply bitching and actionable libel/slander/defamation of character suits these days; especially when specific venues or Sellers are mentioned and criticised . That's not what we are here for.

28th March 2019, 05:40 PM	#3
Kubur Member Join Date: Jun 2013 Posts: 2,145	Like our Irish friend I noticed that the small auctioneers are very fine. Sometimes cheaper than shipping companies. The big ones are the bad ones.

28th March 2019, 07:09 PM	#4
vilhelmsson Member Join Date: Feb 2019 Location: Bay Area Posts: 57	Not to be unsympathetic, but I'd recommend checking in with the auction house before you bid for a shipping estimate in writing. Then you can, in good conscience, hold them to it or walk. I think you'll notice that it is quite difficult to find disparaging information about even the marginal auction houses online because they go to great effort to satisfy customers who can document that they were wronged.

3rd April 2019, 07:26 PM	#6
Mel H Member Join Date: Oct 2017 Location: North East England. Posts: 107	I would say that it's always a wise move to make a query regarding prospective shipping charges before bidding. I spoke to an auctioneer friend this week and he told me that he's surprised at the amount of people who ask for a condition report, then do buy online without any idea of what the shipping cost will be.

4th April 2019, 03:21 PM	#7
Green Member Join Date: Apr 2015 Location: Malaysia Posts: 323	i wish auction houses make it as easy as ebay