Inbound Package Stuck in US Customs?

asomotif · 11th February 2019, 06:38 PM

Is you shipper a private person or a company ?

In the past I noticed that companies sometimes get a better follow up on their packages.

Did he mark the package "return to sender if undeliverable" ?

I had a package to Singapore that was routed via the US last december.
It was also held by US customs and it took over 3 weeks to get more details.
The package was finaly delivered to Singapore, but is was marked with "return to sender" ? because it contained a sword…

Anyway, keep asking the shipper to contact the UK Royal mail. Tracing should indeed be done from his side.

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11th February 2019, 06:38 PM	#7
asomotif Member Join Date: Nov 2006 Location: The Netherlands Posts: 2,228	Is you shipper a private person or a company ? In the past I noticed that companies sometimes get a better follow up on their packages. Did he mark the package "return to sender if undeliverable" ? I had a package to Singapore that was routed via the US last december. It was also held by US customs and it took over 3 weeks to get more details. The package was finaly delivered to Singapore, but is was marked with "return to sender" ? because it contained a sword… Anyway, keep asking the shipper to contact the UK Royal mail. Tracing should indeed be done from his side.