Items lost in mail!!! what should I do?

Green · 5th January 2018, 05:20 AM

Late October 2017 I won 3 kerises in an auction. The items were duly sent by the auction house to my address in early November using USPS mail service. However by end of November the tracking record stated "DEAD MAIL/SENT TO MAIL RECOVERY CENTER.

The sender made an enquiry to USPS and the latest e mail response from USPS a few days ago was:-

" Your package has not yet been recovered, but every effort is being made to locate your item(s)".

My questions that I hope some of you can answer/comment

1) Has any of you experience this situation (lost mail)... if yes were they eventually recovered? after how long?

2) How long should I wait to finally resign to the fact that the package is lost forever?

3) what should I do ? (apart from asking the sender to follow up with the post?)

thanks in advance for you help.

green/nik

5th January 2018, 05:20 AM	#1
Green Member Join Date: Apr 2015 Location: Malaysia Posts: 312	Items lost in mail!!! what should I do? Late October 2017 I won 3 kerises in an auction. The items were duly sent by the auction house to my address in early November using USPS mail service. However by end of November the tracking record stated "DEAD MAIL/SENT TO MAIL RECOVERY CENTER. The sender made an enquiry to USPS and the latest e mail response from USPS a few days ago was:- " Your package has not yet been recovered, but every effort is being made to locate your item(s)". My questions that I hope some of you can answer/comment 1) Has any of you experience this situation (lost mail)... if yes were they eventually recovered? after how long? 2) How long should I wait to finally resign to the fact that the package is lost forever? 3) what should I do ? (apart from asking the sender to follow up with the post?) thanks in advance for you help. green/nik