Shipment trouble from Czerny's (Auction #108 Dec 20)

[David]

Originally Posted by Green

I also sent an e mail to natalia at czerny's and she responded by saying I need to contact the shipper.

I have to say that i find this response disturbing. Your dealing has been with the auction house and you did not choose your own shipping, did you? Czerny should accept responsibility for this. They contracted out the shipping and they are responsible for ensuring that you receive the item that you paid them for.