Posting photos and such here isn't really going to do the job.
I think the best way to handle damage is, as Antonio has suggested, taking detailed photos of the damage. You have the "before" photos available, of course, in the form of the Museum catalogue photos.
Then, you should write a letter to the Museum explaining and describing the damage, and including the photographs, so that the Museum (which bought the insurance) can file a claim. They will also need an estimation of the damage value. Since the item was not completely destroyed or lost, this would be the loss of market value due to the damage. Often insurance companies require additional evidence or explanation, but those basics should get the ball rolling.
While this forum is a convenient place in which to communicate quickly, it really isn't the place to resolve this issue, so I urge everyone to shift to direct communication for these "business" matters.
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